Terms and CONDITIONS

This Privacy Policy explains how Better Flow UK (“we”, “us”, “our”) collects, uses, and protects personal data when you visit our website or contact us.

We are committed to protecting your privacy and handling personal data responsibly and transparently.

Better Flow UK
Email: office@betterflow.co.uk

We may collect the following personal information:

• Name
   
• Email address
   
• Business name
   
• Information you provide via contact forms, emails, or conversations
   

We only collect information that is necessary to respond to enquiries and provide our services.

We use your information to:

• Respond to enquiries and requests
   
• Communicate about our services
   
• Provide and manage agreed work
   
• Meet legal or regulatory obligations
   

We do not sell, rent, or trade personal data.

We process personal data under the following lawful bases:

• Consent – where you have contacted us directly
   
• Legitimate interests – to respond to enquiries and operate our business
   
• Legal obligation – where required by law
   

Personal data is stored securely and accessed only where necessary for business purposes.

We take reasonable technical and organisational measures to protect personal data from unauthorised access, loss, or misuse.

We may share personal data with trusted service providers where necessary to deliver our services (for example, email or invoicing systems).

We do not share personal data with third parties for marketing purposes and will only disclose information where required by law.

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.

When data is no longer required, it is securely deleted.

Under UK data protection law, you have the right to:

• Request access to your personal data
   
• Request correction of inaccurate data
   
• Request deletion of your data
   
• Object to or restrict processing
   

To exercise these rights, please contact us at office@betterflow.co.uk.

Our website may use basic cookies to ensure it functions properly and to understand how visitors use the site.

You can control or disable cookies through your browser settings.

We may update this Privacy Policy from time to time. Any updates will be posted on this page.

If you have any questions about this Privacy Policy or how we handle personal data, please contact:

Better Flow UK
Email: office@betterflow.co.uk

Last updated: January 2026